There were some issues with the screen once it was installed. Joseph went above and beyond to get the issues corrected, which he did! That was even with him traveling abroad! He could've easily told me to wait until he got back, but even with a 12 hour time differential, he took care of me! Can't say enough good about the customer service!
I did everything the instructions said, the waiting and everything, the new screen works perfectly!!! the included video was a huge help, though for my 2017 1500 rebel, the bezel had two more screws at the bottom. Its so perfect genuinely I’m so excited!! Also i didnt believe the one guy that said he git his package in 2 days, well now i believe him because i actually got mine same day due to my close prox. To Dallas. If i could add 10 stars to this i would
Installed in my 18 Raptor, as I wanted the wireless Apple CarPlay. Happy to say that works perfectly. HVAC controls are not as seamless as the factory. Button response is definitely slower. And auto climate for remote start no longer works. Just have set the temp where you want it before you hop out. But all functions do work, and my truck feels very updated. Tech support is very quick and helpful. You will really appreciate responsiveness and support. With the cost of new trucks nowadays, this will keep content for a few more years.
Just worked out the bugs in my new system. My 2019 F150 is now upgraded and looks like a new truck. Joseph is amazing, patient, and unbelievably helpful. Yes, I would recommend this to anyone who is interested in a new look with plenty of additional features.
I received my new 12 inch radio for my 2023 Dodge ram. It was easy install and everything works perfect.
I highly recommend this company and their products.
