Frequently Asked Questions

  • How do I know which kit fits my truck?
    Use the Ram Upgrades or Ford Upgrades menu to shop by your vehicle, then check the Compatibility section on the kit page. Not sure? Text a photo of your dash to 469-425-8338 and we will confirm the right kit.
  • Why do you need my VIN?
    Kits are preprogrammed to your vehicle before they ship, so they work plug and play when they arrive. Please provide your 17-character VIN with your order so we can preprogram your kit.
  • Will my steering wheel controls and backup camera keep working?
    On the Ram Uconnect 5 kits, the radio is preprogrammed to work with your factory steering-wheel audio controls, and trucks with the standard backup camera keep it plug and play. Each kit page lists any exceptions under Important notes.
  • Do I need a dealer visit?
    Most installs do not. Some option packages do: for example, 2019–2021 Ram Heavy Duty trucks with the factory Surround View Camera need an updated CVPM module calibrated by a Ram dealer. Check Important notes on your kit page.
  • What is DD Offroad's warranty policy?
    DD Offroad warrants its products to be free from manufacturer’s defects for a period of one year from the date of purchase. During this period, DD Offroad will repair or replace at no expense to the limited warranty holder, any part found to be defective as a result of the manufacturing process.
    DD Offroad does not warrant against defects resulting from improper assembly, installations, misuse, abuse, accidents, product modifications, negligence or deterioration of the finish due to improper maintenance or exposure to chemicals and/or other unusual environmental conditions. This warranty does not extend in any respect to accessories or parts not produced by DD Offroad and shall not extend to any consequential or incidental damages. This warranty is expressly in lieu of all other warranties expressed or implied, including the warranties of merchantability and fitness for a particular purpose and of all other obligations or liabilities on the part of DD Offroad. DD Offroad neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale of its products.